Refund policy
Return Policy
Return & Refund Policy
Thank you for shopping at Supercleaner. Your satisfaction is our priority. 🐾
📦 Returns
We accept returns within 30 days of delivery.
To be eligible for a return:
- The item must be unused and in its original condition
- Proof of purchase is required
💸 Refunds
If you're unhappy for ANY reason, contact us first — we'll always make it right.
Once your return is approved, your refund will be processed to your original payment method within 1-3 business days.
🔁 Exchanges
We replace items that are defective or damaged. Contact us first and we'll sort it out immediately.
🚚 Return Shipping
For low-value items we may offer a full refund without requiring a return — just contact us.
⚠️ Damaged or Wrong Items
If you receive a damaged or incorrect item:
- Contact us within 7 days of delivery
- Include photos of the product
We will replace it or refund you at no extra cost.
📦 Lost or Delayed Orders
Check your tracking first. If there are still issues contact us and we'll resolve it immediately.
📞 Contact Us
📧 Email: supercleaner02@gmail.com